The online courses of the ZZF Pet Academy support trainees and sales staff in specialist pet retail, as well as all organisations that place pets, in their professional training and continuing education. From time to time, the academy also offers live webinars. The courses, each around one hour long, consist of an instructional video and additional information. Interactive exercises reinforce learning. Specialist knowledge of the pet retail sector is conveyed in easy-to-understand language, and clear graphics and images in the presentation illustrate the content.