Important questions and answers (FAQ) about Interzoo

Do I need to be a trade visitor in order to visit Interzoo?

Yes, Interzoo is not open to the public on any day. Interzoo is a purely trade fair and admission is restricted exclusively to trade visitors from the relevant sectors. This enables us to ensure the competence of the events as trade fairs and the quality of the products, services and programme offered for visitors and exhibitors.

Here you get an overview of all sectors and accepted documents to prove your trade visitor status.

Is it allowed to bring my child to Interzoo?

Yes, children up to 14 years old accompanied by an adult visitor receive free admission to the exhibition. Young people of 15 years or older pay the normal price and must also provide proof of visitor status, e.g. undergoing training in the sector etc. Please note: there is no child care service at the exhibition.

Can I bring my dog to Interzoo?

Yes, you are welcome to bring your dog to the event. Muzzles are not compulsory, but please keep your dog on the lead. A valid vaccination certificate is not essential for visiting the exhibition, but if you wish to use the free dog care centre you must show a valid vaccination certificate for your dog. The dog care centre is located between Entrance Ost and hall 7A and is looked after by staff of the Nuremberg animal shelter. The dogs are housed individually in kennels; the number of places is limited and advance reservations are not possible.

What address shall I enter in my navigation system?

You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the charge for a 1-day parking permit is EUR 12 during Interzoo. Parking spaces for disabled people are located near the entrances.

Are there pitches for caravans?

Within walking distance of the exhibition centre, there is a camp site, KNAUS Campingpark Nürnberg, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.

Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?

No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.

Are there lockers at the exhibition venue?

Yes, lockers are available in the entrance areas. You can also leave your coat or luggage at the cloakrooms at any time.

Can I use WiFi at the exhibition venue?

Yes, as a visitor at Interzoo, you are online free of charge throughout the exhibition venue.

Whom should I contact if I have lost something?

Please contact our colleagues from Security Control Unit (SCU) at T +49 9 11 86 06 70 00. They can tell you if the lost property has been turned in.

Can I buy something at Interzoo?

No, direct selling is not allowed.

How to travel barrier-free?

Barrier-free access by public transport and rail

You can get from the main station to the exhibition centre in about 8 minutes by underground. All underground stations are at least equipped with a lift that goes directly from platform level.

• Information for subway, bus, tram
• Information for S-Bahn
  Service-Telefon VGN: T +49 9 11 2 70 75 0
• Mobility Service Centre
  Service-Telefon: T +49 18 06 51 25 12

By plane

The Albrecht Dürer Airport has had it as a major objective to enable people with disabilities to travel completely without barriers. All services at the airport at a glance:

Barrier-free travel
T +49 9 11 9 37 00
E-Mail: information@airport-nuernberg.de

Taxi station

Nuremberg has some transport services with specially equipped vehicles. For enquiries, please call Nuremberg's central taxi station directly: T +49 9 11 1 94 10

Which services provides the exhibition center?

Parking at the exhibition centre

By displaying a valid disabled parking permit, you can park for free near the entrance to our VIP car park
Overview map

Lifts

Our entire fairground is accessible. Facilities at higher levels can be easily reached via our lifts.

Operation Center: First aid and medical support, police

In our Operation Centre near the central entrance, you will find a first aid station run by the BRK (Bavarian Red Cross), police and freely accessible bathroom facilities.
In the event of an emergency at the exhibition centre, our SecurityControlUnit is available to help. Emergency number: T +49 9 11 86 06 70 00

Restrooms

Washrooms and toilets are located at the Central (Operation Centre), East and West entrances, in all service areas between the halls and at NCC East. The wheelchair-accessible sanitary facilities on the exhibition grounds are freely available.

Free wheelchair hire

You have the option of borrowing a wheelchair for your visit from BRK.

• Normal wheelchair, free on presentation of ID card
• Electric wheelchair, 1st day EUR 100.00, each additional day EUR 50.00.

Please contact the BRK at least 14 days before visit. For more short-notice enquiries, please telephone BRK directly.
E-Mail: messe@kvnuernberg-stadt.brk.de
T +49 9 11 86 06 62 09

Handover location at the exhibition centre can be agreed with BRK on a case-by-case basis.

Telephone numbers for BRK at the exhibition centre

Depending on the event, BRK will be present at the following stations:
Operation Center: T +49 9 11 86 06 61 56
NCC West: T +49 9 11 86 06 67 56
NCC Ost: T +49 9 11 86 06 69 56
Frankenhalle: T +49 9 11 86 06 63 56

Visiting with accompanying persons

If you are dependent on an accompanying person during your visit to the exhibition, he/she is entitled to free admission upon presentation of your disabled pass.

Guide dogs

Guide dogs are of course allowed.

Where can I get information about exhibitors and products?

Plan your visit in advance online at www.interzoo.com/exhibitors-products.

Here you can obtain information about the exhibiting companies and download the current list of exhibitors. The official exhibition catalogue is obtainable from the ticket desks and information counters at the exhibition. After the event please send a request to send enquiry.

How do I get an entrance ticket for Interzoo?

Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.

After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly via e-mail at besucherservice@nuernbergmesse.de: send enquiry
or via phone at T +49 9 11 86 06 96 96. In

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

Can I use the public transport in Nuremberg with my exhibition ticket?

No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de.

Is my voucher (printed voucher or electronic voucher code) valid for one or several days?

Your voucher ticket is valid for admission for the whole trade fair.